Terms and Conditions
Effective Date: May 25, 2026
Welcome to HelpingHands. By accessing or using our platform, website, services, or applications, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using HelpingHands, you confirm that you are at least 18 years old or have legal permission from a parent or guardian to use the platform. Your continued use of the website means you accept these Terms and Conditions in full.
2. About HelpingHands
HelpingHands is an online crowdfunding and donation platform that allows individuals, charities, organizations, and communities to create fundraising campaigns and receive donations from supporters worldwide.
We do not guarantee fundraising success and are not directly responsible for the actions of campaign creators or donors.
3. User Accounts
To access certain features, users may be required to create an account.
You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Be responsible for activities under your account
- Notify us immediately of unauthorized access
- HelpingHands reserves the right to suspend or terminate accounts that violate these terms.
4. Campaign Creation
Users creating fundraising campaigns must:
- Provide truthful and accurate information
- Use funds only for the stated purpose
- Avoid misleading, fraudulent, illegal, or harmful campaigns
- Comply with all applicable laws and regulations
- HelpingHands may review, reject, suspend, or remove campaigns at its sole discretion.
5. Donations
All donations made through HelpingHands are voluntary and non-refundable unless required by law or determined necessary by HelpingHands.
Donors understand that:
- Donations are made at their own discretion
- HelpingHands does not guarantee how funds will ultimately be used
- Campaign outcomes are not guaranteed
6. Fees and Payments
HelpingHands may charge platform, processing, or transaction fees for campaigns and donations. Any applicable fees will be displayed before completing transactions.
Third-party payment providers may also apply additional charges.
7. Prohibited Activities
Users may not use HelpingHands for:
- Fraudulent or deceptive campaigns
- Money laundering or illegal financial activities
- Hate speech, violence, or discrimination
- Terrorism-related activities
- Adult or illegal content
- Intellectual property infringement
- Spam or unauthorized advertising
Violation may result in immediate account suspension, removal of campaigns, and possible legal action.
8. Verification and Compliance
HelpingHands reserves the right to request identity verification, supporting documents, or proof regarding campaigns and transactions to maintain platform security and compliance.
Failure to provide requested information may result in restrictions or account termination.
9. Intellectual Property
All content, branding, logos, graphics, software, and materials on HelpingHands are the property of HelpingHands unless otherwise stated.
Users may not copy, reproduce, modify, or distribute platform content without written permission.
10. User Content
By submitting content to HelpingHands, including campaign descriptions, images, videos, and comments, you grant HelpingHands a non-exclusive, worldwide, royalty-free license to use, display, and promote such content for platform operations and marketing purposes.
Users remain responsible for the content they upload.
11. Platform Availability
We aim to keep HelpingHands available and secure at all times, but we do not guarantee uninterrupted access or error-free operation.
We may modify, suspend, or discontinue any part of the platform without notice.
12. Limitation of Liability
HelpingHands shall not be liable for:
- Loss of donations or fundraising outcomes
- Fraudulent campaigns or user misconduct
- Indirect, incidental, or consequential damages
- Technical interruptions or data loss
- Use of the platform is at your own risk.
13. Indemnification
You agree to indemnify and hold harmless HelpingHands, its owners, employees, partners, and affiliates from claims, damages, liabilities, or expenses arising from your use of the platform or violation of these Terms.
14. Privacy
Your use of HelpingHands is also governed by our Privacy Policy, which explains how user data is collected, stored, and protected.
15. Termination
HelpingHands reserves the right to suspend or terminate user accounts, campaigns, or platform access at any time for violations of these Terms or activities deemed harmful to the platform or its users.
16. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Continued use of the platform after changes means you accept the revised Terms.
17. Governing Law
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where HelpingHands operates.
18. Contact Information
If you have questions regarding these Terms and Conditions, please contact us through the official support channels provided on the HelpingHands website.
- HelpingHands
- “Together We Can Change Lives”